1. Who We Are

Spring Collective is an environmental engineering collective providing consultancy services, including sustainable drainage (SuDS), spatial mapping, and related environmental and infrastructure work.

For the purposes of data protection law, Spring Collective is the data controller responsible for any personal information collected through our website or direct communications.

Contact email: hello@springcollective.co.uk
Address: [insert address, if applicable]

2. Our Commitment to Privacy

Spring Collective respects your right to privacy and is committed to handling personal information responsibly, transparently, and securely.

We only collect personal data that is necessary for our work and use it solely for clear, lawful, and legitimate purposes. We do not sell personal data and do not collect information unnecessarily.

3. Information We Collect

We may collect the following types of personal information:

• Contact details, such as name, email address, organisation, and phone number, when you contact us or submit an enquiry

• Project-related information that you choose to share with us in connection with consultancy or collaboration enquiries

• Website usage data, such as pages visited and general location data, collected through cookies and analytics tools

We do not intentionally collect sensitive personal data.

4. How We Use Personal Information

We use personal information to:

• Respond to enquiries and communicate with you

• Discuss, deliver, and manage projects or collaborations

• Prepare proposals, contracts, and invoices

• Improve our website and services

• Comply with legal or regulatory requirements

5. Legal Basis for Processing Data

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we process personal data on the following legal bases:

• Consent – where you have chosen to provide information

• Contract – where processing is necessary to deliver agreed services

• Legitimate interests – where processing supports our professional activities and does not override your rights

• Legal obligation – where processing is required by law

6. Data Sharing

We do not sell or trade personal information.

We may share personal data only where necessary, for example with:

• Trusted collaborators or subcontractors involved in delivering a project

• Professional advisers such as accountants

• Service providers supporting our website or communications

Any third parties we work with are required to handle personal data securely and in accordance with applicable data protection laws.

7. Data Storage and Security

Personal information is stored securely using appropriate technical and organisational measures to protect it from unauthorised access, loss, or misuse.

We retain personal data only for as long as necessary to fulfil the purposes set out in this policy or as required by law.

8. Cookies and Website Analytics

Our website may use cookies and analytics tools, such as Google Analytics, to understand how visitors use the site. This data is collected in an anonymised or aggregated form and used to improve website performance and user experience.

You can control or disable cookies through your browser settings.

9. Your Rights Under UK GDPR

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data, where applicable

• Object to or restrict certain types of processing

• Withdraw consent at any time, where processing is based on consent

To exercise these rights, please contact us using the details below.

10. Contact and Complaints

If you have any questions about this Privacy Policy or how we handle personal data, please contact us at:

Email: hello@springcollective.co.uk

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data protection rights have been breached.